STEPS TO BUY:
To make a purchase you just have to follow the following steps:
Select the size of the item that interests you and click on the button: "Add to cart". At that time you will be able to access the basket on the button "Complete the purchase" or continue shopping.
When you want to access the cart, you must click on the upper right icon. There you can see the cart or access the payment screen directly.
Once you are on the cart screen, you will be able to consult and modify the items entered, subtract or add quantities and even eliminate products.
Once confirmed, you must indicate shipping information, shipping method where you can select between the Peninsula, the Balearic Islands, Ceuta and melilla or the Canary Islands. There you can see the shipping cost.
Then you will go to the payment sector, you will have to select the payment method. Finally it is necessary to review and place the order. It will confirm that the order has been placed and you will receive a confirmation email.
How long do orders take before they ship?
All products are handmade, orders take between 5-7 business days before shipping. If there is not a great demand for the product in our system, the orders are processed in less time than indicated.
If you have a rush request, we will always try to do it if you contact us first and tell us the date of the event. We are not responsible for the shipping time by courier, national and international delays or customs controls and delays.
Once the payment has been verified, we will send you an email confirming the preparation of the order and, later, the email confirming the shipment of the order. When the product is ready to ship, it will be delivered to the address you provide us, within a maximum of 48-72 hours for the Iberian Peninsula and the Balearic Islands. In the case of the Canary Islands, Ceuta and Melilla, shipping is done through the Post Office.
The items offered on this website are only available for shipment to Spanish territory. If you wish to make a purchase from another country, we recommend that you contact us and we will inform you of the shipping possibilities.
We are not responsible for non-compliance with delivery times if the recipient is not at the address you have provided us, the address is not exact or force majeure.
For shipments by Post it is important to take into account that establish a15 day withdrawal periodsince the product is in their offices. If it is not withdrawn within that period, Correos returns the package to the origin.
The price of the website includes VAT y you will see that shipping costs are charged at the end of the purchase.
If you are from the city of Granada and your purchase is over 25 euros, we will deliver it to you free of charge depending on the demand at the time.
The cost of shipping by GLS is:
Andalusia 5.50 €
Ceuta and Melilla > €5.50
Canary Islands > €7.30
*On orders over 100 euros, the shipping cost is free in SPAIN.
You can use the following payment methods:
Paypal: online payment via PayPal or credit/debit card is the easiest, fastest and safest way to make your purchase. Once you have provided us with the necessary information to make the payment effective, through our purchase forms, the processing of your order will start immediately.
Bank transfer: you can pay by making a transfer to the account number that appears on your order form. Once we verify the income, we will proceed to make your order and then send it. Keep in mind the delay time since they are handmade products made to order.
The shipping costs generated by changes and returns are borne by the customer, unless it is a defective or wrong product.
If we have made a mistake, first of all a thousand apologies. Please send us an email and we will try to resolve it as quickly as possible.
We accept returns of all products from the date of delivery of the order and up to 15 calendar days later. You must contact us at firstname.lastname@example.org to report the return. In this case the shipping and collection costs will be borne by the customer.
The product must be sent in the original packaging, in perfect condition and without any sign of having been used.
The refund of the money will be made in the same way in which the payment has been made once it has been verified that the product has not been used and that it is in perfect condition. The maximum period of return of the amount paid will be 10 days.
Once the customer has selected the Products they wish to purchase and, before proceeding to pay for them, a final summary will be presented identifying the product(s) purchased and their total price (Taxes and transportation included).
Information that is collected
Our website may collect personal information such as: Name, contact information such as your email address and demographic information. Likewise, when necessary, specific information may be required to process an order or make a delivery or billing.
Use of collected information
Our website uses the information in order to provide the best possible service, particularly to maintain a user registry, of orders if applicable, and to improve our products and services. Emails may be sent periodically through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with some benefit, these emails will be sent to the address you provide and may be canceled at any time.
The most beautiful thing is highly committed to fulfill the commitment to keep your information safe. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.
A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer, by accepting said file it is created and the cookie is then used to have information regarding web traffic, and it also facilitates future visits to a recurring website. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on its website.
Links to Third Parties
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or data protection of those other third party sites. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.
Control of your personal information
At any time you can restrict the collection or use of personal information that is provided to our website. Each time you are asked to fill out a form, such as user registration, you can check or uncheck the option to receive information by email. In case you have checked the option to receive our newsletter or advertising you can cancel it at any time.
This company will not sell, assign or distribute personal information that is collected without your consent, unless required by a judge with a court order.